[sf-perl] Fwd: Technical Support Lead / SysAdmin Position at Twiki Inc

Rich Morin rdm at cfcl.com
Tue Oct 26 01:17:28 PDT 2010

TWiki is an Open Source, enterprise-grade wiki, written in Perl.  If
you're interested in working with it, this might be a great way to
get a foot in the door.


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 Delivered-To: rdm at pop.cfcl.com
 From: Peter Thoeny <peter at twiki.net>
 To: Peter Thoeny <peter at twiki.net>
 Subject: Technical Support Lead / SysAdmin Position at Twiki Inc
 Date: Mon, 25 Oct 2010 22:10:58 -0700

 Dear TWiki supporter,

 We are hiring a support lead local in Silicon Valley, preferably with
 Linux sysadmin background.  Junior person who is eager to learn is
 welcome as well.  Do you know of anybody?  Could you forward to parties
 that might know or be interested in?  See info below.  Applications can
 be sent to me or jobs at twiki.net.

 Thanks for looking around, cheers,


 Company: Twiki Inc, http://www.twiki.net/

 Job Title: Technical Support Lead, Customer Service

 Provide technical leadership for customer service in support of Twiki

 Job Description: As a member of the customer service team, you will be
 responsible for supporting customer installations, account creation,
 maintaining, and upgrading existing Twiki servers, site structure,
 content creation and document conversion.

 Skills: System administration, Apache, Perl, customer care, Twiki
 installation and upgrade, Twiki markup language (TML) templates and

    * Experience in supporting Linux, LAMP stack, LDAP, VMware
    * Detail oriented and proactive about responding to customer needs
    * Knowledge about TCP/IP networking
    * Excellent written and verbal communication skills
    * Provide technical support to customers via e-mail and telephone,
 occasionally on-site
    * Work with other support staff to ensure adequate phone / customer
 coverage during business hours
    * Setup Certified Twiki test lab (to simulate customer
 environments / issues)
    * Test Certified Twiki beta versions and provide feedback to
    * Occasional travel to customer sites for on-site support /
 professional services delivery
    * Occasional system administration work on twiki.net servers
    * Occasional creation of Twiki applications, forms, templates

 Responsibility: Customer Support including installation and
 configuration of both Twiki OnDemand and OnSite solutions

 Location: Sunnyvale, CA

 Twiki, Inc. creates solutions that enable enterprise agility. Twiki is
 an enterprise agility platform that transforms your intranet, creating
 a powerful knowledge infrastructure for your organization. Share rich
 web pages, collaborate using enterprise social networking and easily
 create pattern based workflows that model business process. Twiki is
 built on an open core that has a 12 year track record of community
 driven innovation.

 Please submit your application to jobs at twiki.net

    * Peter Thoeny, CTO - peter[at]twiki.net
    * http://twiki.net  - Twiki, Inc. - Enterprise Agility
    * http://twiki.org  - is your team already TWiki enabled?
    * Knowledge cannot be managed, it can be discovered and shared
    * This e-mail is:   (_) private    (x) ask first    (_) public

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http://www.cfcl.com/rdm            Rich Morin
http://www.cfcl.com/rdm/resume     rdm at cfcl.com
http://www.cfcl.com/rdm/weblog     +1 650-873-7841

Technical editing and writing, programming, system design

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