[sf-perl] Fwd: Technical Support Lead / SysAdmin Position at Twiki Inc
Rich Morin
rdm at cfcl.com
Tue Oct 26 01:17:28 PDT 2010
TWiki is an Open Source, enterprise-grade wiki, written in Perl. If
you're interested in working with it, this might be a great way to
get a foot in the door.
-r
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Delivered-To: rdm at pop.cfcl.com
From: Peter Thoeny <peter at twiki.net>
To: Peter Thoeny <peter at twiki.net>
Subject: Technical Support Lead / SysAdmin Position at Twiki Inc
Date: Mon, 25 Oct 2010 22:10:58 -0700
Dear TWiki supporter,
We are hiring a support lead local in Silicon Valley, preferably with
Linux sysadmin background. Junior person who is eager to learn is
welcome as well. Do you know of anybody? Could you forward to parties
that might know or be interested in? See info below. Applications can
be sent to me or jobs at twiki.net.
Thanks for looking around, cheers,
Peter
---------------------------------------------
Company: Twiki Inc, http://www.twiki.net/
Job Title: Technical Support Lead, Customer Service
Provide technical leadership for customer service in support of Twiki
installations.
Job Description: As a member of the customer service team, you will be
responsible for supporting customer installations, account creation,
maintaining, and upgrading existing Twiki servers, site structure,
content creation and document conversion.
Skills: System administration, Apache, Perl, customer care, Twiki
installation and upgrade, Twiki markup language (TML) templates and
forms.
* Experience in supporting Linux, LAMP stack, LDAP, VMware
* Detail oriented and proactive about responding to customer needs
* Knowledge about TCP/IP networking
* Excellent written and verbal communication skills
* Provide technical support to customers via e-mail and telephone,
occasionally on-site
* Work with other support staff to ensure adequate phone / customer
coverage during business hours
* Setup Certified Twiki test lab (to simulate customer
environments / issues)
* Test Certified Twiki beta versions and provide feedback to
Engineering
* Occasional travel to customer sites for on-site support /
professional services delivery
* Occasional system administration work on twiki.net servers
* Occasional creation of Twiki applications, forms, templates
Responsibility: Customer Support including installation and
configuration of both Twiki OnDemand and OnSite solutions
Location: Sunnyvale, CA
Twiki, Inc. creates solutions that enable enterprise agility. Twiki is
an enterprise agility platform that transforms your intranet, creating
a powerful knowledge infrastructure for your organization. Share rich
web pages, collaborate using enterprise social networking and easily
create pattern based workflows that model business process. Twiki is
built on an open core that has a 12 year track record of community
driven innovation.
Please submit your application to jobs at twiki.net
--
* Peter Thoeny, CTO - peter[at]twiki.net
* http://twiki.net - Twiki, Inc. - Enterprise Agility
* http://twiki.org - is your team already TWiki enabled?
* Knowledge cannot be managed, it can be discovered and shared
* This e-mail is: (_) private (x) ask first (_) public
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--
http://www.cfcl.com/rdm Rich Morin
http://www.cfcl.com/rdm/resume rdm at cfcl.com
http://www.cfcl.com/rdm/weblog +1 650-873-7841
Technical editing and writing, programming, system design
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