[sf-perl] Getting Help (was Re: Debugging a CGI script - how)

[Quinn Weaver]

On Sat, Mar 08, 2008 at 01:50:30PM -0800, Joe Brenner wrote:
> 
> Joe Brenner <doom at kzsu.stanford.edu> wrote:
> > Joe Brenner <doom at kzsu.stanford.edu> wrote:
> >
> > > Some projects write their own.  There are a few pages on the subject
> > > written for the emacs documentation:
> > >
> > >   http://www.gnu.org/software/emacs/manual/html_node/emacs/Bugs.html
> >
> > Ah, of course.  There's Mark Jason Dominus on the subject:
> >
> >    http://perl.plover.com/Questions.html
> 
> And by an amazing coincidence, look what just turned up on the new
> "official" perl wiki:
> 
>    http://www.perlfoundation.org/perl5/index.cgi?how_to_ask_perl_questions

Nice.  Maybe I'll just use that.

Meanwhile, here's a stab at the other side of things:

*****************

How to answer questions:

- Be polite.  If someone is rude or out of line, correct them firmly
  but civilly.

- Wherever possible, give people info that empowers them, so they can
  solve problems on their own.

- If you need more information, ask for it.  No need to guess what the
  poster is thinking.

- Remember you were once a newbie too.

*****************

-- 
Quinn Weaver, independent contractor  |  President, San Francisco Perl Mongers
http://fairpath.com/quinn/resume/     |  http://sf.pm.org/
510-520-5217