[sf-perl] Getting Help (was Re: Debugging a CGI script - how)
quinn at fairpath.com
Sat Mar 8 13:44:32 PST 2008
On Sat, Mar 08, 2008 at 01:29:15PM -0800, Quinn Weaver wrote:
> On Sat, Mar 08, 2008 at 11:17:33AM -0800, David Fetter wrote:
> > Does anybody have a reference on how to write a good bug report/shout
> > out for help?
> Unfortunately, I don't. I'd be interested to know of one and, if
> someone can find one that looks good enough, I will include it in the
> metadata (intro email, et cetera) for this list.
Actually, I decided to write one myself. Here's a first stab. Input
is welcome. (I don't promise I'll take all advice, but I'll at least
listen. :) )
If you have some problem code and want to ask a question about it, please:
- First try a quick web search (Google or PerlMonks), and consult
the standard docs bundled with Perl. It's amazing how many questions
are resolved this way.
If you do post, please:
- Be polite.
- Include relevant code snippets, input data, output, and configuration files.
Send the smallest bit that you think is relevant, not the whole thing.
- Describe the circumstances in which the problem appears, what you've
already done to try to diagnose and fix it, and why you're stuck.
- Be patient with the speed at which people respond. After all, these are
experts who are giving you a free service!
The San Francisco Perl Mongers staff
Quinn Weaver, independent contractor | President, San Francisco Perl Mongers
http://fairpath.com/quinn/resume/ | http://sf.pm.org/
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