[Pdx-pm] "Seems perfectly sensible to me" (was Re: Making web pages that display "working on your request")

[benh]

>         So.. after all the ranting, what's the proposed solution? Have the
> users take a survey for every minute UI change?

possibly, but that might be overkill in many situations. Theres lots
of ways to get user feedback.  Focus groups, beta testing, general
surveys, bug reports, watching your competitors, the list can go on
and on.

I think that the point is that as developers we need to remember that
we are writing things to solve a problem for a user.  If kevin feels
that he needs to have this page bookmarkable then I'll take it on good
faith that he has made this decision with the user in mind. There is a
reason for this feature to be there and just dismissing it is not a
good way to keep the user happy.

So my proposal for this is simple... keep the user in mind. The more
communication with them thru any channel is going to make for a better
solution to the issue your solving.

-- 
benh~