[Mpls-pm] OT: Mac help needed

[Joshua ben Jore]

My dad's employer needs someone to help them fix some Macs that
they're responsible for. Contact Jim Jore directly if you're
interested. I'm sure it'd just be an afternoon of finding the buggy
extension or something like that.

Josh

---------- Forwarded message ----------
> From: Jim Jore <Jjore at designlearn.net>
> To: Joshua ben Jore <Joshua.benJore at shps.com>
> Subject: FW: New Tech Request: [TICKET #4144]: computer problems
> Date: Tue, 23 May 2006 15:06:34 -0500
>
> Any Mac Persons, Please
>
> Jim Jore
> Network Engineer
> MCT, CTT, MCSE, MCSA-M, A+, Network+.
> Designs for Learning
> 1000 Hamline Avenue North
> Suite 100
> St. Paul, MN 55104
> Phone: 651-645-0200, x3008
> Fax: 651-645-0240
> E-mail: jjore at designlearn.netg
>
> -----Original Message-----
> From: Nicole Paulbick [mailto:npaulbick at dugsiacademy.org]
> Sent: Friday, May 19, 2006 3:10 PM
> To: Tech Request Recipients
> Subject: New Tech Request: [TICKET #4144]: computer problems
>
> *** ORGANIZATION:  Dugsi
> *** ORIGINATOR:  Nicole Paulbick
> *** PRIORITY:  2 - High (within one week)
>
> *** PROBLEM DESCRIPTION/JOB REQUEST:
> NWEA testing has been going on all this week and everything has been
> going pretty well with all of that.  Besides the fact one of the
> computers still won't let me into Test Taker (it did the first day, but
> then decided it didn't want to work anymore).  It keeps coming up with
> the message 'A valid NTE database cannot be found at the specified
> location /volumes/NWE_TESTING/Spring06_NTE.  I tried getting rid of it
> and putting it back on, but it didn't work.  This is the least of my
> problems though.
>
> In working on the cloning process with the Mac's for the last couple of
> weeks it finally appeared as though I got 16 of the computers to do
> exactly what we had wanted them to do.  Well, at least the NWEA Test
> Taker icons worked.  By all appearences everything looks like it's set
> up the way it's supposed to be.  When you log out there are the
> different accounts to go into (SMStudent, Dugsi Academy, SMTeacher,
> SMAdmin and Other).  SuccessMaker isn't working on any of the computers
> now.  It's been doing a couple of different things.  Sometimes you can
> get into the program, but when you try to go into either reading or math
> it will completely freeze.  Or sometimes the following error message
> shows up when you try to get into SM: Can't get <<class brow>> 1 of
> application 'Finder'. So SuccessMaker doesn't work at all right now.
>
> Then there's the matter of the 6 computers that crashed during the
> cloning process.  Five of them have blank blue screens and one has a
> blank gray screen.  I can't get them to do anything.  Then there's one
> computer that the cloning process didn't work on and I have no idea why
> it didn't work - the process went the way it was supposed to, but
> nothing changed on the desktop and SuccessMaker doesn't work on this
> computer at all anymore.
>
> I will be doing limited testing on the morning of 5/23 and I won't be
> testing at all on 5/25 or 5/26 - I have to be back in the art room.  The
> computer lab will be empty these days (no regular classes) so that might
> be a good time to try and work on these problems.
>
> Thank you!!!
>
> *** CURRENT STATUS:
> Your technical support contact is in the process of responding to this
> request.