[Buffalo-pm] Perl-based CRM project proposal

[keith tarbell]

At the last meeting I proposed the formulation of a project that could be a collaborative effort of the local u.g.  The response of the membership in attendance was positive (if muted!).

Here is what I propose (in a slightly edited version of my initial discussion with Dan):

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>On another matter, I'd like to get a project started (open source, Perl, etc) to engage [the] local [user group].  What I have in mind is to put out to the list a request for participation/contribution to developing a CRM (Customer Relationship Management) application, mostly just developing the spec.  This might already exist in some form and there may be elements in CPAN that would be useful, but I'd expect that to come out in the discussion.
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>[...]
>BTW, this CRM application is [...] a test case.  If it works out and a 'structure' can be developed, I'd like to propose a[nother] [...] application that [builds on the foundation of the CRM project].
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This seems an appropriate project for the generallly customer-service oriented industries (banking, collections, medical, distribution/logistics) that are a fact of life in Buffalo/WNY.

Please comment on, and contribute to this, proposal.  With sufficient interest and activity, I expect a wiki will be set up to continue the project and take this discussion off the list.
</keith>