[Boulder.pm] one piece of advice

[Rob Nagler]

Evelyn Mitchell writes:
> It was so arrogant of IT people to think they could know what customers
> needed without asking them. But for many years, it seemed the only way to
> build systems was to make it up without asking customers. I hated that type
> of thing because I knew I didn't know anything about what customers needed,
> and so I thought I was a bad developer. I'm glad things are changing.

Well said, and I wholeheartedly agree.

Rob