Linux Business to Avoid

[Arthur Corliss]

Greetings:

Just a heads up to everyone on the level of service you can expect to recieve
from one of the more prominent Linux vendors:  EBIZ Enterprises, Inc.  These
people own and operate The Linux Store, The Linux Lab, Linux Wired, and
InfoMagic, among other things.

I recently purchased some hardware from them and found some of it defective.
Even after going through their procedure of filling out an on-line RMA
request form (that had the gall to ask for a CC#), it took repeated e-mail
barrages to get them to even provide that.

After finally getting an RMA, and shipping the hardware down to them at my
expense, they had the gall to refuse acceptance of it, and so it ended up in
my lap once more.

These people promised via telephone and e-mail to get this resolved, and it
appears that was a blatant lie.  This definitely ranks as one of my worst
buying experiences, and I will never order from them again.  Unless you wish
to dare experiencing the same, I would recommend that you avoid them as well.

Just an FYI, do what you will.  ;-)

	--Arthur Corliss
	  Bolverk's Lair -- http://www.odinicfoundation.org/arthur/
	  "Live Free or Die, the Only Way to Live" -- NH State Motto

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